call

#7119 & #8000

Free consultation hotlines before going to a hospital.

call

#7119

救急安心センター — Medical Consultation

FREE

A nurse or doctor will evaluate your symptoms and advise whether you need an ambulance, should visit an ER tonight, or can wait until morning. Also helps find the nearest open clinic.

schedule

Hours24 hours / 365 days (most prefectures)

person

ForAdults and children with uncertain medical situations

translate

LanguagesJapanese primary. English available in Tokyo (#7119), Osaka, and some other major cities.

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#8000

小児救急電話相談 — Pediatric Advice

FREE

A pediatric nurse will assess your child's symptoms and tell you how urgent the situation is. Essential for parents unsure whether a child's fever or vomiting requires an ER visit.

schedule

HoursNights & holidays (hours vary by prefecture)

person

ForParents of infants and children

translate

LanguagesJapanese primary. Some areas have interpreter services.

Mental Health Resources

psychology

Start here: 心療内科 Clinic

No referral needed

Best first step for stress, anxiety, and depression. More accessible than 精神科 (psychiatry) and covered by NHI. Search Google Maps for 心療内科.

psychology

Specialist: 精神科 Psychiatrist

NHI covered

For more serious conditions. No referral needed but appointment required; wait times can be long.

psychology

Crisis: Yorisoi Hotline

0120-279-338

24/7, free, multilingual. Call if you are in crisis or having thoughts of self-harm. Say: "精神的につらいです" (I'm struggling mentally).

Other Useful Numbers

AMDA International Medical Info Center

03-5285-8088

Multilingual medical consultation (weekdays)

Japan Visitor Hotline (JNTO)

050-3816-2787

24/7, multiple languages

Yorisoi Hotline

0120-279-338

24/7 multilingual counseling — free